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Usage activity report

See how often your team uses Four/Four over time and by person in Admin > Activity.

Written by Chris Lloyd

Admin > Activity charts how your team uses Four/Four over time and lists your 10 most active users.

What is counted

The report counts sessions, which are periods of use by a signed-in team member, grouped by where they used Four/Four:

  • App: the Four/Four web app.

  • MCP: AI assistants connected through the Four/Four MCP server, and Slack.

  • CRM: the Four/Four apps inside Salesforce and HubSpot.

Other activity, such as the API and OData feeds, is not included.

Read the report

Choose a Period: Daily (last 30 days), Weekly (about the last six weeks), Monthly (about the last three months) or All time (by month, from the first recorded activity). Group by either Source (App, MCP, CRM) or Role (the person's job domain, such as Sales Representative or Success).

In Weekly, Monthly and All time views the latest period is a dotted line because it is not yet complete. Total in the table is the person's sessions in the period.

Limits and behaviour

  • Role grouping uses the Job Domain on each person's profile in Admin > Team. People without one show as Unknown.

  • The table shows only the 10 most active users. There is no export option.

  • The report refreshes periodically, so very recent activity can take a short while to appear.

  • "No activity available" means nothing is recorded for the selected period. Try All time.

Permissions

The report is available to people who can open the Admin area. Without access to the Admin area, the Activity tab is not shown.

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