The Salesloft integration imports Salesloft Conversations recordings and transcripts into Four/Four, so calls and meetings recorded in Salesloft are analysed alongside your other customer conversations. It is read-only: Four/Four does not write anything back to Salesloft. Salesloft is a source of recorded conversations, not a CRM; connect your CRM as well to see account, contact and opportunity data.

You need a Salesloft account with Conversations (call and meeting recording and transcription), and a Salesloft user who can authorise the connection.

Four/Four checks Salesloft about every five minutes for new or updated conversations. For each new conversation it imports the title, start and end time, attendees and transcript. Conversations with audio only are treated as phone calls; the rest as online meetings. A conversation that has already been imported is not imported again.

When you first connect, Four/Four imports conversations from roughly the last 90 days, then keeps importing new ones. Conversations must have been recorded and transcribed by Salesloft first.

Four/Four also reads your Salesloft users so conversations can be attributed to the matching Four/Four user by email address; inactive Salesloft users are skipped. Matching to CRM records works as for any other conversation: Four/Four uses attendee email addresses to find contacts and accounts in your connected CRM.

To disconnect, click Disconnect on the Salesloft card.

Connecting and disconnecting Salesloft in Four/Four needs the Manage connections permission. Without it, you cannot connect or disconnect the integration.